Service Charge demands are prepared in accordance with the lease, and presented to lessees on the 1^st June and 1^st December of each year. The financial year for HSRAL accounts is 1^st June to 31^st May each year. All HSRAL accounts are submitted annually for professional audit. The audited accounts are distributed to all lessees on completion.

Charges are raised in accordance with budgets prepared by the Estate Manager, and submitted to the board of directors for approval. There is no provision for partial or staged payments. If difficulty is experienced in settling accounts due, this should be discussed with the Estate Manager immediately. Accounts are due for payment 30 days from the demand date; interest and administrative charges will be accrued after this date on unpaid accounts.

HSRAL will vigorously pursue legal recovery of unpaid service charge accounts.